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Sales Support Representative

Are you readyto grow sales and be part of a passionate and hard-working team eager to driveour business forward and exceed customer expectations?
Apply Now and moveyour career forward with Airgas as an
Sales Support Representative in Waterford,CT!
What you will do:
The Sales SupportRepresentative will act as the liaison for the sales representatives and otherinternal departments such as accounts receivable, customer service, operationsand branch associates. The main focus of the position will be to submit quotes,track orders and deliveries, enter and update contracted pricing, provide timelyresearch/resolution to customer issues and requests for information.
Your responsibilities:
Maintains ahigh level of customer service by assisting sales force via telephone, email,fax, or in person.
Handlesbusy incoming telephone orders and email orders/inquires in a professionalmanner, identifying urgency of order and report to necessary departments.
Initiatesdaily communication with sale force personnel regarding quotes, order status,deliveries, back orders and issues pending
Completescustomer follow up on quotes, inquiries, order status (expedite orders),deliveries and issues resolved.
Works withretail branch personnel to stock appropriate product levels as requested bysales representatives.
Submits andupdates contract pricing, obtain approvals as needed.
Assistsaccounts receivable with problem invoices, research and gather supportingdocumentation and submit corrections as required.
Participatesin warm phone sales to potentially new customers and obtaining leads for SalesReps.
Orders anddistributes sales and marketing related information.
Accuratelycompletes all daily, weekly, monthly paperwork on a timely basis
Otherduties/projects as may be assigned.
May becalled on to help coordinate activities and events as required for bothinternal and external events and meetings.
You will have:
A high school diploma orequivalent.
Additional post highschool education and/or training preferred.
Two years in a customerservice and/or sales related role required.
Prior experience with SAPpreferred.
Excellent customerservice & communication skills.
Working knowledge ofMicrosoft Office Suite: Outlook, Word, Excel, and PowerPoint.
Ability to add, subtract,multiply, and divide in all units of measure, using whole numbers, common fractions,and decimals; Ability to compute rate, ratio, and percent's.
Ability to workindependently and under some pressure to meet deadlines.
Demonstrates a clear andeffective speaking manner for the purpose of explaining information to customersand employees and strong customer service skills.
Detail-oriented.
We take care of you:
Airgas offers a full benefitspackage that includes: Medical, Dental, Vision, Life, AD&D, ShortTerm and Long Term Disability Insurance, Vacation, Sick, Paid Holidays, 401(k)Retirement Plan with company match, Tuition Assistance and much more!
Who we are:
Airgas, an Air Liquidecompany, is the leading U.S. supplier of industrial, medical and specialtygases, as well as hardgoods and related products; one of the largest U.S.suppliers of safety products; and a leading U.S. supplier of ammonia productsand process chemicals.
Dedicated toimproving the performance of its more than one million customers, Airgas safelyand reliably provides products, services and expertise through its more than18,000 associates, over 1,100 locations, robust e-Business platform, and AirgasTotal Access? telesales channel. As an Air Liquide company, the world leader ingases, technology and services for Industry and Health, Airgas offers customersan unrivaled global footprint and industry-leading technology andinnovations.
Check out what a career at Airgas canoffer you!
What do our TeamMembers have to say about being part of the team?
"Great place to workwith great growth potential" - Director, Atlanta
"Opportunity toadvance and a great safety program" - Driver, Cheshire
"Fun people to workwith and flexible management" - Sales Specialist
EOE AA M/F/Vet/Disability
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status, or disability



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